Smart & Final Reviews

Smart & Final has an overall rating of 4.4 based on 28 reviews. Customer feedback on Smart & Final is mixed: Smart & Final reviewers highlight positive aspects like competitive pricing, wide product selection, convenient online shopping, which strongly appeal to budget-conscious shoppers, families, small business owners. However, Smart & Final is often criticized for its limited delivery options, occasional stock issues, website navigation challenges.

4.4/5.0

28 reviews

5 Stars

12

4 Stars

12

3 Stars

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2 Stars

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1 Star

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All Smart & Final Reviews (28)
anna-Cortez
May 30, 2026
"Easy spot for drinks and weekend pickup"
I mostly use smartandfinal.com when I need to grab beer or wine for the weekend, and it’s been convenient. The selection is solid for the usual brands my friends actually drink, and the prices are usually decent too. Some places charge ridiculous amounts for basic stuff, so I appreciate that it feels fair here.
The spirits section was better than I expected as well. It’s not some super high-end liquor shop, but there are enough options for a party or just keeping a few things stocked at home. Ordering was simple, pickup was easy, and overall it does exactly what I need without any hassle.
Sheldon_schmatz01
May 22, 2026
"I shop here often for gluten-free and low-sugar..."
I shop here often for gluten-free and low-sugar stuff, because apparently my snacks need terms and conditions now. They usually have what I’m looking for, the prices are decent, and the site is easy enough to use. Nothing dramatic to complain about, which is rare...
RobertJorgensen_08
May 14, 2026
"Good store, just gets crowded a lot"
I like shopping at Smart & Final because the prices are usually fair, and I can almost always find what I came in for, whether it’s snacks, drinks, paper towels, cleaning stuff, produce, frozen food, or random things I forgot I needed until I saw them. The only downside is that my local store gets really packed often. Checkout lines can back up, the aisles feel tight when people have big carts, and it can be hard to get around if someone is stocking shelves, someone else is comparing prices, and another person is trying to squeeze by with a basket. It’s still a good store overall, and I keep going back, I just wish it was a little easier to move around sometimes
Barry_collins00
May 11, 2026
"Pretty good value if you trust your gut a bit"
I usually have a good feeling about their store brand items, and most of the time they turn out to be solid for the price. They’re definitely cheaper than the name brands, which I appreciate. That said, a few things are hit or miss, so I kind of go with my gut on what’s worth trying
maryellen_Williams71
May 07, 2026
"The hours are honestly really convenient"
I really appreciate that Smart and Final opens early and stays open late enough for me to stop by after work. It makes it so much easier to grab what I need without feeling rushed. The hours work great for my schedule
Robert.alexander
April 30, 2026
"Easy to Use, Just a Little Slow"
I used the site once and it was straightforward overall. Finding what I needed was easy, and checkout went through without any issues. The only thing I noticed was that some pages took a bit longer to load, so I’m guessing the site might generally run a little slow at times. Not a huge deal, but it could be smoother...
RoseKirkpatrick_99
April 16, 2026
"I like coming here because parking is..."
I like coming here because parking is usually simple, most days I can find a spot without much trouble. The lot does get busy now and then — but even then, I usually find a spot quickly.
PATEL
April 14, 2026
"Checkout was easy"
I usually assume checkout is going to be a bit of a hassle, but this was actually quick and simple. There were plenty of payment options to choose from, so I just picked what worked best and was done in no time.
LUMUKANDA
April 03, 2026
"Pretty easy to use, even with zoom"
I use Smart & Final with screen zoom, and overall it works well for me. A couple of pages loaded a little weird, but I was still able to check out and find store info without much trouble. Some extra pop-ups felt unnecessary, but aside from that, it was a good experience.
william.Chevrier
April 01, 2026
"Really good value for bulk buys"
I usually go to Smart & Final when I need bigger packs for the house or for small get-togethers, it feels like a smart use of money. The prices are usually fair, and I really appreciate not having to pay for a membership just to buy in bulk. The website was easy enough to use, and my pickup went smoothly. It definitely saves me from making a bunch of extra store trips
RichardMovius_60
March 27, 2026
"Packed really well, but one bag weighed a ton"
My order was packed really nicely overall. The cold items were kept together, and nothing was crushed or smashed, which I really appreciated. The only thing is one of the bags was way too heavy, like I was training for a weightlifting competition just getting it inside
GASS
March 16, 2026
"Everything arrived exactly as it should, and…"
Everything arrived exactly as it should, and nothing was missing. i kind of regret waiting so long to place the order because it all went really smoothly
STETSON
March 06, 2026
"I usually feel safe shopping here"
I shop at Smart & Final often, and I usually feel safe when I’m there. There’s almost always security near the front, and the parking lot feels okay too, even later in the day. The aisles are usually clean and not too packed, which I appreciate. The only thing is the checkout area can get a little messy sometimes, like it just gets backed up and messy. But overall, I’ve had a good experience shopping there. I’d give it 4 stars...
Pauline.green
February 12, 2026
"Restroom was honestly clean"
I stopped in and used the restroom and it was actually really clean, everything looked taken care of, no weird mess or anything, so no complaints at all...
HAWKES
February 08, 2026
"Pretty darn clean most days"
I’ve been in a few times and the store is usually clean, almost sparkling compared to some places. The aisles were easy enough to get through, and I didn’t feel like I was dodging carts and boxes every two seconds.
CarrollRutter_48
February 01, 2026
"Pretty handy for finding stores nearby"
I mostly use smartandfinal.com when I’m trying to figure out which store is closest to me. It’s been useful overall. There’s one kind of near my house and another one sort of by my work, so it makes it easy to stop in when I need to grab stuff real quick. The site usually loads fine for me. I just wish the store hours were a bit easier to find sometimes.
Wilma.durr
January 19, 2026
"Found my stuff fast"
The site is laid out simply, so I found my usual groceries in maybe 5 minutes or so. No real hassle, just easy to get around
douglas1978
January 14, 2026
"Pretty easy to find what you need"
I stopped in looking for a few things and it was easy to get around. The aisles were organized well enough that I didn’t have to wander all over the store, which is always nice. A couple sections could definitely use clearer signs, but overall it seems like the kind of place where shopping is usually straightforward.
ElviraHare_78
January 11, 2026
"Pickup and delivery have been weirdly amazing"
I’ve used Smart & Final for pickup and delivery a few times now, it’s been so reliable I’m almost shocked. My orders are ready when they say they will be, drivers actually show up on time, and missing items have been super rare. Like, is this what stress-free grocery shopping feels like? Easy overall and way better than I expected
jean_Stephens04
January 07, 2026
"Fresh veggies, good quality"
The quality was good and the veggies were fresh, so I’ll give credit where it’s due. that’s what I expect when I order food, but still, it was nice to actually get fresh ingredients for once.

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